Announcements

BILLING: New Billing System Features

12/11/2007 00:00

We're pleased to announce that our billing system has been updated. We're very excited about the new release and we wanted to highlight some of the new features you'll be getting just in time for the new year!

Customers Contacts Feature
The customers' contacts feature allows for multiple email addresses per customer and the configuration of what type of emails they receive. Customers can manage contacts from the client area adding an unlimited number of additional contacts to receive emails and setting one contact as the default contact for billing. Any e-mails sent from our staff will be sent to the main account email and CC'd to any applicable contacts. The billing contact is used for the invoices payee details and submitted with any payment attempts to merchant gateways. The support ticket system will allow tickets to be opened under the customers account if received from any email belonging to one of the contacts under a customer.

Account Pre-funding
The account pre-funding of credit allows customers to add credit to their account in advance of payments being due. The credit in the account is automatically applied to invoices as they are generated. The idea of this is for situations where customers would otherwise be unable to pay, for example if they are going on vacation during the time when a payment will be due and so by adding credit can take care of it before they go. A $10 USD minimum and $100 USD maximum deposit amount have been set per customer.

We hope you find these new features useful. We'd also like to take this opportunity to send you our best wishes during the holiday season.

<< Back

View RSS Feed