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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Folder General Support (64)
General Support Questions
Folder Sales / Billing (31)
Sales / Billing Questions
Folder Shared Hosting (12)
Shared Hosting FAQs

Most Popular Articles

Article How to add an FTP account via cPanel
To add an FTP account: Click on the Ftp Manager button on the home page. Click on the FTP Accounts link. Click on the Add Account link. Enter...
Views: 390
Article Can I change my cPanel username?
Unfortunately, the creation of account usernames is 100% automated.  Therefore, the account username that you are issued with your welcome...
Views: 386
Article How to work with suPHP and .htaccess files
With the transition to Apache 2 servers, a new solution was needed to allow users to execute PHP scripts, while maintaining security. suPHP is a...
Views: 308
Article Switching Web Hosting Providers
There is a great article to cover the essentials:http://www.webhostgear.com/29_print.html
Views: 298
Article What are your Name Servers?
In order for your domain to point to our servers you will need to set the nameservers in your domain configuration. Our nameservers are:...
Views: 294

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