Articles

 What are your setup times?

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 How do I move my site from my old host to your servers?

Transferring your account to us can be an easy process with zero downtime if done properly. To do...

 Is it a problem if I'm not in the US?

Not at all! In fact, we already have customers in countries all over the world. If you don't...

 How do I sign up?

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 How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for...

 Do I have to have your banner on my site?

Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...

 Can I run a forum (message board) on my site?

Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...

 Can I upgrade my plan or features later?

You can purchase new or expanded features or upgrade to a new plan at any time. There are no fees...

 Do you host adult sites?

No, we do not host nor allow hosting of adult sites on our servers.

 Can I have Warez, Appz, Serialz and or commercial software on my homepage?

No, if we find them in your directory or links to them, your entire account will be subject to...

 Do you offer Server Side Includes (SSI)?

Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...

 Why don''t you offer unlimited bandwidth?

There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...

 Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. What this means is that you can...

 Are there any hidden costs or setup fees?

No, there are no hidden costs or fees associated with having a hosting account with our services.

 Do you offer Telnet or SSH access?

By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...

 Do you offer password protected directories?

Yes, using our web-based control panel you can easily protect any directory without having to...

 What database do you offer?

We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...

 Can I host friends websites?

Yes, you may host your friends. If you want your friends to have their own control panels for...

 Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...

 What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 Do your servers support XML?

Yes, all of our servers support XML.

 Do I need a static/dedicated IP address?

Dedicated IP's are useful if you want to publish your website before your domain resolves to our...

 Will I have unlimited access to update my pages?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your Web...

 What are your backup routines?

We maintain the following backup schedule for local backups (stored on servers): Run...

 Why don't I just go with the cheapest hosting?

A host has to make a profit to continue operating. Some hosts do not properly understand the...

 What are your Name Servers?

In order for your domain to point to our servers you will need to set the nameservers in your...

 How do I work with suPHP and .htaccess files?

With the transition to Apache 2 servers, a new solution was needed to allow users to execute PHP...

 How do I cancel my account?

If you wish to cancel your hosting account, please visit your Client Area and issue a...

 Can you move my cPanel site for me?

If your existing host uses cPanel, we can copy your existing site, username, mail, everything!...

 How do I transfer a domain name I already own?

Note: Domains need to be at least 60 days old before they can be transferable, as well, domains...

 Is there a mailbox storage limit?

You can define the mailbox storage quota on any mail account via the control panel interface.